Q1. What is the return policy?
A1. We accept returns within 7 days of delivery. To be eligible for a return, the product must be unused, in its original packaging and in the same condition you received it.
Q2. How long will it take to deliver my order?
A2. Orders are typically delivered within 5-7 business days.
Q3. What payment methods are accepted?
A3. We accept payments through debit cards, credit cards, net banking and UPI.
Q4. Is there a minimum order value?
A4. No, there is no minimum order value.
Q5. Do you offer free shipping?
A5. No, we don’t offer free shipping
Q6. Are the products authentic?
A6. Yes, all our products are 100% authentic and sourced directly from the brand.
Q7. How long does it take for my order to ship?
A7. Orders are typically shipped within 2-3 business days.
Q8. What customer support services do you offer?
A8. We offer customer support via email, phone and whatsapp.
Q9. How do I return an item?
A9. Please contact our customer support team for instructions on how to return an item.
Q10. How long does it take to process a refund?
A10. Refunds are typically processed within 3-5 business days.
Q11. Can I cancel my order?
A11. Yes, you can cancel your order before it has been shipped. Please contact our customer support team to initiate a cancellation.
Q12. How do I know I can trust your products?
A12. All our products are 100% authentic and sourced directly from the brand. We also have a quality assurance team that inspects each product before it is shipped.